Returns & Exchanges

At DB Domestic Appliances, we want you to be completely satisfied with your purchase. If your appliance isn't the right fit, you can return your item within 30 days of delivery provided it is in its original, unused condition.

1

Initiate Your Return

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Prepare the Appliance

Ensure the appliance is disconnected, cleaned, and securely placed back in its original packaging with all included manuals and accessories.

3

Schedule Collection

For large appliances, we will coordinate a professional courier collection; for smaller items, use the provided prepaid shipping label at your local drop-off point.

4

Inspection and Refund

Once our technicians verify the item's condition at our warehouse, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing